Internet security statement
Help us bring hope to life
Introduction
Hope Healthcare has taken precautions to ensure that your transactions and personal information are safe.
Your financial transactions with Hope Healthcare are undertaken through the PayPal service using the latest SSL (Secure Sockets Layer) encryption technology that securely passes transaction data to the PayPal (see more detail under Donations) site.
Data storage
Any personal information collected directly by Hope Healthcare is stored on secure servers in secured facilities. Information stored on our web server computer is protected by firewalls, and only a restricted number of authorised Hope Healthcare staff has access to this system.
Donations
Hope Healthcare uses a separate credit card transaction gateway provided by PayPal to process your credit card transactions. PayPal verify that your Internet browser is running Secure Sockets Layer 3.0 (SSL) or higher. Information is protected by SSL with an encryption key length of 128 bits (the highest level commercially available). Your personal information is stored on PayPal servers and heavily guarded, both physically and electronically. To further shield your credit card and bank numbers, PayPal do not directly connect our firewall-protected servers to the Internet.
On the credit card transaction system, several screens appear during the payment process. By clicking on the "Donate Now" button you will be directed to the PayPal Payment Service. After entering your credit card details you will be returned automatically to Hope Healthcare’s website and we will send you an email confirming the transaction.
Please note that when you make a credit card donation your credit card details are entered directly into the PayPal system and do not pass through and are not retained on Hope Healthcare’s systems.
Hope Healthcare may, if required, contact you to confirm your donation prior to issuing a receipt.
Exclusions
While Hope Healthcare takes utmost care in the security of your data on our systems, we are not responsible for any unauthorised access to your personal information or loss of or corruption of data caused by any computer virus or Trojan or via any system from an Internet Service Provider linking your computer system with ours.
If you have any reason to believe that there has been unauthorised use of your personal information, such as your credit card details, please notify us immediately on 02 9903 8133.
Privacy
Hope Healthcare conforms to the New South Wales Privacy and Personal Information Protection Act 1988.
